More and more healthcare providers are using online scheduling tools on their websites for the following reasons:
- Enhances patient-experience with fast and easy booking
- Provides 24/7 access to scheduling
- Frees up time for front office personnel
- Increases the number of monthly leads (on average, online scheduling tools generate four additional leads per month for hearing healthcare providers).
By offering patients solutions at the touch of a button, we remove the last barrier to entry standing between patients booking their appointments. Once we get them through the door, it’s time for the provider to shine and help patients hear well again.
Still not convinced?
Allow us to address the biggest objections you may have (skeptics, pay attention!):
You say: “Online scheduling is going to mess up my calendar/block scheduling/PMS.”
We say: Online scheduling tools such as those offered by Sycle and Blueprint are integrated directly with your practice management software and come equipped with the capability to only book during pre-selected times. The Blueprint OMS booking tool is specifically designed in a way to work with block scheduling and is always updating in real-time based on the practice’s Blueprint OMS schedule.
You say: “Patients who book online are more likely to cancel/no-show.”
We say: The benefits associated with providing real-time online appointment booking far outweigh a possible cancellation or no-show. Even if patients cancel or don’t show to an appointment booked online, their patient file will be flagged for follow-up so you can continue to nurture that lead.
Blueprint OMS will also display a patient’s cancellation/no-show rate. Therefore, if someone with a known, high no-show rate books online, the practice can take whatever measures necessary to ensure the patient will attend the appointment, be it a follow-up call, implementing a no-show policy, etc.
You say: “Is online scheduling HIPPA compliant?”
We say: Yes! Online scheduling tools were built out to be both HIPAA and GDPR compliant. Blueprint’s online booking system is fully self-contained—all data remains within Blueprint OMS, and no information is exchanged with any third-party platforms. Additionally, all online bookings are made on a secure website that uses HTTPS to encrypt all communications and ensure privacy.