Patient Trust: Why It’s Important and Five Ways to Build It
According to the FBI, millions of elderly Americans fall victim to some type of financial scam or confidence scheme every year. If that’s not enough cause for concern, they’re being inundated by industry disrupters—managed care, discount plans, big boxes, and OTC...
Three Questions to Ask Your New Hire After Three Months
The first few months of a new hire’s employment are crucial in determining whether or not they are going to succeed. In fact, up to 20 percent of all new hires resign within the first 45 days. This is an enormous loss for the business given the time and money spent to...
Seven Tips for Hosting Virtual Community Events
We’ve learned a lot since the start of the pandemic. One thing I learned is that we can do virtually anything and almost everything virtually. From grocery shopping and doctor’s appointments to classes and meetings, we can do it all from the comfort of our homes,...
How to Avoid and Solve Conflicts in the Workplace
Workplace conflicts are inevitable. A group of people with diverse cultural and intellectual backgrounds, experiences, opinions, and beliefs, aren’t always going to see eye-to-eye. And that’s a good thing! As the practice leader, it’s your responsibility to maintain a...
Define a Winning Business Strategy with Our Four Elements of C-A-R-E
Industry influencers are creating a defining moment for hearing healthcare businesses. Will yours be among those that rise to the challenge and thrive? When you combine the economic decline created by the pandemic last year with the increasing presence and influence...
How to Build Your Company Brand by Hiring for Culture and Engagement
It’s estimated that there will be 20,000 job openings for audiologists in the U.S. by 2028. Unfortunately, there are not enough licensed professionals in the field, audiology programs in the U.S., or students in those programs to keep up with accelerating demand. In...