Consult YHN Announces New Partnership with ReSound
CHADDS FORD, PA — Consult YHN partners with industry-leading manufacturers to provide their members with access to the latest and most advanced hearing technology and devices. Today, Consult expands its portfolio by welcoming a new partner, ReSound, whose hearing aids...
Four Fundamentals for Building a High-Performing Team
Managing an effective team requires several competencies and begins with the core values of the leader. These values set the tone for what’s needed to perform at a high level. Leaders must establish expectations from the beginning with their team. It’s key for you to...
Four Considerations to Better Serve the Culturally Deaf and Hard-Of-Hearing
Approximately 48 million Americans (20 percent) report some degree of hearing loss. Within this population exists a subset of individuals that identify as Culturally Deaf (notated by a capital “D”) or Hard-Of-Hearing (HOH). This group doesn’t focus on the medical...
Are You Empowering Your Front Office to Drive Revenue? Three Questions to Ask Yourself!
The Front Office Professional (FOP) is essential to an effective and efficient hearing healthcare office. Both in-person and over the phone, FOPs are key in establishing rapport with patients, creating a positive first impression, and helping to drive opportunities....
Getting it Right: Hiring for Culture and Employee Engagement in a Post COVID World
While today’s unemployment rate, due to the ongoing pandemic, is significantly higher than it was three months ago, it is sure to fall as the economy comes back and small businesses work to restore payroll and headcount in order to conform to Paycheck Protection...
How You React to the Current Circumstances Could Define the Future of Your Business
What do you get when you mix a global pandemic + unprecedented unemployment + peaceful protests for social justice mixed with destructive riots? The answer: a world in crisis mode. How does that make you feel? Defeated? Like there’s nothing that you can personally do...